Customer Support

New and expanded text alerts system!

Keywords for Texting:

FAQ – Self Help and Solutions

PAY - Make Payment

BAL – Current Balance

DUE – Current Due Date

LAST – Last Payment Received

OUTAGE – Check for Outage

CHAT – Live Agent Chat

HELP – Menu List

STOP – Opt Out

UNSTOP – Opt Back In

*This service is provided at no charge by Antietam Broadband. Customers’ mobile service provider may charge the mobile user to send/receive text messages depending on the terms of their mobile account. All customers agree to be opted in by Antietam Broadband Use of Service, with an option to opt out at anytime. To opt out, simply respond to texts with STOP. Antietam Broadband respects our customers' privacy and will never sell our customers' personal contact information.